SOUTH COAST BIKE TOURS PRIVACY POLICY


Overview

At South Coast Bike Tours, we are committed to protecting the privacy of our customers.

This privacy policy explains how we collect, use, and disclose your personal information when you use our website, book our tours, or communicate with us. We may modify our Privacy Policy from time to time and we will post any updated Privacy Policy on this website.

Unless stated otherwise, our current privacy policy applies to all personal information that we hold about you and your account.

Use of your personal information

  1. When you purchase a tour from our website, we may collect the personal information you give us such as your name, date of birth, address, phone number, email address and payment information.
  2. We use your personal information to provide you with the services you have requested, including booking, and managing your tours, communicating with you about your tours, and sending you marketing and promotional materials that may be of interest to you.
  3. Should injury occur during a tour, we may collect sensitive health information to ensure you receive proper medical treatment.
  4. We may also use your personal information to improve our services and to ensure that our website and tours are user-friendly and secure.

 Consent

When you provide us with personal information to complete a transaction, verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no, unless otherwise stated in specific event or tour terms and conditions.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at southcoastbiketours1@gmail.com.

 Disclosure

We do not sell or rent your personal information to third parties. However, we may share your personal information with our trusted service providers who perform services on our behalf, such as processing payments.

We may also disclose your personal information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or other illegal activity.


Exclusion and opt out by South Coast Bike Tours

 As a small business as defined by the Privacy Act 1988 (Cth), we are exempt from the Australian Privacy Principles, and we have not opted into the Privacy Act. However, we take seriously our obligation to protect our client's personal information and ensure our client's information is secure whether in hard copy or electronic forms. For these reasons, we have put in place our Privacy Policy which does not indicate that we have opted into the Privacy Act.

Further information about Privacy Act 1988 (Cth) and the Australian Privacy Principles is available at the Office of the Australian Information Commissioner at https://www.oaic.gov.au/ and 1300 363 992.


Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: southcoastbiketours1@gmail.com